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Title details for Difficult Conversations by Harvard Business Review - Available

Difficult Conversations

Craft a Clear Message, Manage Emotions and Focus on a Solution

by Harvard Business Review
Jonathan Yen
Audiobook (Includes supplementary content)
1 of 1 copy available
Borrow Listen to a sample Listen to a sample
1 of 1 copy available
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative. Difficult Conversations walks you through:
● Uncovering the root cause of friction
● Maintaining a positive mindset
● Untangling the problem together
● Agreeing on a way forward
Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.

Formats

  • OverDrive Listen audiobook

subjects

Languages

  • English

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